Privacy Policy

Last updated: November 3, 2026

This policy explains what information Victoria ("the business") collects through this website, how it is used, and who it is shared with. The business is responsible for this data (the data controller). Its website is hosted and operated with the help of a website platform provider (BitPype), which processes website data on the business's behalf.

What this site collects

• Forms: when you send a form, what you send is stored in the business's contact system so the business can respond and follow up. The business is also emailed about each submission.
• Orders: if you buy through this site's shop, the business receives your order details. Card payments are processed by Stripe through the business's own Stripe account — your full card number goes to Stripe, not to the business or this website.
• Newsletter: if you subscribe, your email address (and your name, if you give it) is stored so the business can send you its newsletter. Every issue includes an unsubscribe link; unsubscribing stops future issues and the unsubscription is recorded so the address is not re-added by accident.

How the information is used

The business uses information collected through this site to respond to messages, manage bookings and estimates, provide memberships and orders, return calls, and run and improve its business. The business does not sell your personal information.

Cookies

This site itself does not set tracking cookies. Your cookie-notice choice is stored in your browser's local storage, not a cookie. If advertising is shown on this site, the advertising provider (Google) may set cookies to serve and measure ads.

Who receives the information

Information collected through this site goes to: the business that runs this site; the website platform provider (BitPype), which stores submissions and account data on the business's behalf; Stripe, which processes payments for the business. It is shared otherwise only when the law requires it.

Keeping and deleting information

The business keeps submissions, bookings, call records, and account information for as long as it needs them to run its business and meet its legal obligations. To ask what the business holds about you, or to ask for correction or deletion, contact the business:

• Use the contact details published on this website to reach the business.

Children

This site is not directed to children under 13.

Changes

The business may update this policy by posting a new version on this page with a new "last updated" date.