Plants leave the greenhouse Monday to Wednesday so they never sit in a depot over the weekend. Most orders arrive in 2–5 working days, packed upright with the pot secured and the leaves cushioned.
Every plant is covered by our 30-day root-to-tip promise. Send us a photo within 30 days of arrival and we will replace the plant or refund you — your choice, no interrogation and no return shipping.
The ones in our Pet-Friendly shelf are, and each product page says so plainly. Calathea, Boston Fern, Money Tree and Parlour Palm are firm favourites in pet households. If a plant is not pet-safe, we say that too — look before you buy.
Almost certainly. Snake Plants, ZZ Plants and Philodendrons all cope with low light — they just grow more slowly. Our Low Light shelf is built for north-facing rooms and cosy corners, and the care blog has a full guide to reading the light in real rooms.
Plants ship in their nursery pots (4-inch or 6-inch, sized to the plant) so roots stay undisturbed. Add a hand-thrown EcoPot on any product page to make it gift-ready, or browse Pots & Decor for terracotta and brass.
Each plant arrives with a printed care card giving its own rhythm, and the finger test never lies: if the top inch of soil is dry, water; if it is damp, wait. Our watering guide on the Plant Care page walks through it plant by plant.
Yes — it is our favourite kind of order. Add a gift note at checkout and we will hand-write it, hide all pricing, and time dispatch so the plant does not travel over a weekend.
Any time, for the life of the plant. Send a photo through the Contact page and a grower — a human one — will tell you what they see and what to do next.
Send us a photo of the room and the plant you are eyeing up — a grower will tell you honestly whether they suit each other.
Ask a grower